Finding Hidden Customer Revenue Using Data Science
Find out what’s really happening behind your customer revenue and what you should keep, stop, or start doing to maintain or improve outcomes
Karin Andersen
- Aug 25
- 3 min
(webinar recap) Increase Customer Revenue Using Post-Sale Customer Insights
A webinar with Gaurav & Mary to discuss how CROs & COOs use post-sale customer insights to capitalize on overlooked upsell opportunities.
55 views0 comments
Karin Andersen
- Aug 25
- 2 min
A Pioneer of Customer Intelligence and Industry Impacter: Growth Stories Podcast
Mary knew some day we'd predict what the key drivers for upsell, churn, and expansion would be, and she was right! So, what's next?
31 views0 comments
Karin Andersen
- Jul 26
- 2 min
How C-Level Executives Use Customer Intelligence & Machine Learning with Human Creativity
Christina Augustine, Bloomreach COO, is eager to walk us through her learnings of combining technology with BI, ML, and human creativity.
388 views0 comments
Karin Andersen
- Jul 19
- 3 min
(webinar recap) Strategies to Combat the Economic Downturn
The recession is on everyone's minds, so we're so excited to shed light on forward-thinking strategies to combat what may lie ahead!
92 views0 comments
Karin Andersen
- Jul 14
- 2 min
Top Three Growth Stories Episodes
We've released 15 Growth Stories episodes already! You won't believe who we have lined up - we can't wait to share more!
28 views0 comments
Karin Andersen
- Jul 11
- 2 min
Adapting to the Changing Market: CS/CX Strategies to Consider
On the precipice of a looming economic transition, we're staring at the likelihood of another recession. How do we prepare for what’s next?
225 views0 comments
Karin Andersen
- Jul 5
- 2 min
(webinar recap) Get Ahead of Changing Markets: Gut Instinct vs. AI
How do we define market changes that impact our customers? There are many factors, but in the ever-changing market of today, we must...
392 views0 comments
Kent Dong
- Jun 28
- 1 min
involve.ai Rated #1 for Customer Health Scores in Summer 2022 Report
involve.ai badges in Summer 2022 Thank you to everyone who took the time to leave us a review on G2 and for all of your feedback," said...
380 views0 comments
Saumya Bhatnagar
- Jun 24
- 2 min
Instinct vs Artificial Intelligence: What to Trust?
With the economy signaling a downturn, keeping customers is mission-critical. And the key insight to churn prevention and revenue...
212 views0 comments
Karin Andersen
- Jun 23
- 1 min
CI Round Table: Strengthen Your Business For An Economic Downturn
Join Mary Poppen and Shashi Bellamkonda as they discuss two important questions on everyone's mind with the looming recession.
30 views0 comments
Karin Andersen
- Jun 21
- 2 min
(webinar recap) What's Left Unsaid: What Do Customers REALLY Think?
Asking the right questions to get a customer to open up is the best way to get straight to the mission.
192 views0 comments
Shashi Bellamkonda
- Jun 6
- 2 min
How Can AI Help Your Customer Success Teams
Can AI predict the future? A little yes, a little no. AI takes huge amounts of data to predict correlations and predictions based on that...
35 views0 comments
Karin Andersen
- May 24
- 2 min
How to Keep Your Customers Hooked with Compelling Brand Stories
Raj Khera, MoreBusiness.com, joined our bi-weekly webinar to discuss why storytelling matters.
175 views0 comments
Karin Andersen
- May 19
- 1 min
Ryan Loughlin, a Startup Leader Making a Big Impact
We are excited to have our very own Ryan Loughlin from Customer Success at involve.ai on the Growth Stories podcast!
39 views0 comments
Karina Alcantara
- May 16
- 1 min
Stories That Turn Churning Clients Into Raving Fans
Live Webinar with Raj Khera, Managing Partner at morebusiness.com, who will be sharing his proven and research-backed tips on telling storie
119 views0 comments
Cathy Romero
- May 11
- 3 min
5 Ways involve.ai Makes CS Team Heroes
involve.ai helps CS teams proactively identify risk, capture expansion opportunities, and understand overall customer sentiment.
98 views0 comments
Brigid Colver
- May 9
- 3 min
The Customer Intelligence Community is Here
We launched the Customer Intelligence Community to give our CS teams a place to seek advice, and share their creativities.
358 views0 comments
Jason Corong
- Apr 20
- 1 min
Customer Data Analysis with Machine Learning (podcast recap)
The Thoughtful Entrepreneur features CEOs and founders of 6-9 figure B2B companies. Josh Elledge is the CEO of UpMyInfluence.com, which...
32 views0 comments
Karina Alcantara
- Apr 1
- 1 min
Top 3 Pieces of Advice for Aspiring CS Leaders
Growth Stories Podcast is finally here. Thank you, Michelle MacCarthy, from Unit4, for joining us. In this episode, we discuss Michelle's...
124 views0 comments