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    How to Tell a Compelling Brand Story
    Karina Alcantara
    • 7 hours ago
    • 1 min

    How to Tell a Compelling Brand Story

    Live Webinar with Raj Khera, Managing Partner at morebusiness.com, who will be sharing his proven and research-backed tips on telling storie
    12 views0 comments
    5 Ways involve.ai Makes CS Team Heroes
    Cathy Romero
    • 5 days ago
    • 3 min

    5 Ways involve.ai Makes CS Team Heroes

    involve.ai helps CS teams proactively identify risk, capture expansion opportunities, and understand overall customer sentiment.
    63 views0 comments
    The Customer Intelligence Community is Here
    Brigid Colver
    • May 9
    • 3 min

    The Customer Intelligence Community is Here

    We launched the Customer Intelligence Community to give our CS teams a place to seek advice, and share their creativities.
    330 views0 comments
    Customer Data Analysis with Machine Learning (podcast recap)
    Jason Corong
    • Apr 20
    • 1 min

    Customer Data Analysis with Machine Learning (podcast recap)

    The Thoughtful Entrepreneur features CEOs and founders of 6-9 figure B2B companies. Josh Elledge is the CEO of UpMyInfluence.com, which...
    16 views0 comments
    Top 3 Pieces of Advice for Aspiring CS Leaders
    Karina Alcantara
    • Apr 1
    • 1 min

    Top 3 Pieces of Advice for Aspiring CS Leaders

    Growth Stories Podcast is finally here. Thank you, Michelle MacCarthy, from Unit4, for joining us. In this episode, we discuss Michelle's...
    113 views0 comments
    Data-driven AI helps Customer Success Leaders avoid unexpected churn
    Shashi Bellamkonda
    • Mar 24
    • 7 min

    Data-driven AI helps Customer Success Leaders avoid unexpected churn

    Mary Poppen Chief Strategy and Customer Officer Involve.ai participated in a virtual meet of Customer Success professionals - Success Corner
    34 views0 comments
    How to Prevent Churn, Grow Revenue, and Deliver Customer Outcomes with Customer Intelligence
    Shashi Bellamkonda
    • Mar 15
    • 2 min

    How to Prevent Churn, Grow Revenue, and Deliver Customer Outcomes with Customer Intelligence

    Helping Sells Radio is doing a special series of episodes leading up to Rocketlane's Propel22, the world's first customer onboarding...
    39 views0 comments
    5 Things to consider before you Build vs Buy
    Mary Poppen
    • Feb 24
    • 3 min

    5 Things to consider before you Build vs Buy

    Providing a personalized and seamless customer experience is no longer just a nice-to-have but a must-have. The opportunity to achieve...
    135 views0 comments
    4 Proven Strategies to Reduce Churn (in 2022)
    Kent Dong
    • Jan 7
    • 3 min

    4 Proven Strategies to Reduce Churn (in 2022)

    Customer churn is one of the most expensive problems in the online economy, with nearly $4 trillion lost globally due to customer churn...
    280 views0 comments
    5 Ways Customer Intelligence (CI) Will Accelerate Your Revenue Growth
    Kent Dong
    • Oct 19, 2021
    • 4 min

    5 Ways Customer Intelligence (CI) Will Accelerate Your Revenue Growth

    Imagine you are reviewing the sales pipeline. The end of the quarter is only 2 weeks away, but you are nowhere close to your revenue...
    227 views0 comments
    Maximize Revenue Growth with Actionable Insights
    Kent Dong
    • Sep 17, 2021
    • 2 min

    Maximize Revenue Growth with Actionable Insights

    What if I told you that you could increase the productivity and efficiency of your Customer Success team while cutting your churn by 16%...
    139 views0 comments
    3 Reasons Why AI Is the Biggest Opportunity in Customer Experience
    Kent Dong
    • Aug 4, 2021
    • 3 min

    3 Reasons Why AI Is the Biggest Opportunity in Customer Experience

    AI's potential to deliver on efficiency and innovation for your company is staggering. It's no wonder that more than 70% of executives at...
    107 views0 comments
    The Ultimate Guide to Customer Health You Ever Need
    Kent Dong
    • Jul 22, 2021
    • 4 min

    The Ultimate Guide to Customer Health You Ever Need

    VP of Customer Success, Lucy, went into work to start her Monday with a smile. As she sat down in her office with her favorite cup of...
    185 views0 comments
    3 Reasons Why AI Is the Biggest Opportunity in Customer Success
    Gaurav Bhattacharya
    • Jul 22, 2021
    • 3 min

    3 Reasons Why AI Is the Biggest Opportunity in Customer Success

    AI’s potential to deliver on efficiency and innovation for your company is staggering. It’s no wonder that more than 70% of executives at...
    77 views0 comments
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