Karina Alcantara7 hours ago1 minHow to Tell a Compelling Brand StoryLive Webinar with Raj Khera, Managing Partner at morebusiness.com, who will be sharing his proven and research-backed tips on telling storie
Cathy Romero5 days ago3 min5 Ways involve.ai Makes CS Team Heroesinvolve.ai helps CS teams proactively identify risk, capture expansion opportunities, and understand overall customer sentiment.
Brigid ColverMay 93 minThe Customer Intelligence Community is HereWe launched the Customer Intelligence Community to give our CS teams a place to seek advice, and share their creativities.
Jason CorongApr 201 minCustomer Data Analysis with Machine Learning (podcast recap)The Thoughtful Entrepreneur features CEOs and founders of 6-9 figure B2B companies. Josh Elledge is the CEO of UpMyInfluence.com, which...
Karina AlcantaraApr 11 minTop 3 Pieces of Advice for Aspiring CS LeadersGrowth Stories Podcast is finally here. Thank you, Michelle MacCarthy, from Unit4, for joining us. In this episode, we discuss Michelle's...
Shashi BellamkondaMar 247 minData-driven AI helps Customer Success Leaders avoid unexpected churnMary Poppen Chief Strategy and Customer Officer Involve.ai participated in a virtual meet of Customer Success professionals - Success Corner
Shashi BellamkondaMar 152 minHow to Prevent Churn, Grow Revenue, and Deliver Customer Outcomes with Customer IntelligenceHelping Sells Radio is doing a special series of episodes leading up to Rocketlane's Propel22, the world's first customer onboarding...
Mary PoppenFeb 243 min5 Things to consider before you Build vs BuyProviding a personalized and seamless customer experience is no longer just a nice-to-have but a must-have. The opportunity to achieve...
Kent DongJan 73 min4 Proven Strategies to Reduce Churn (in 2022)Customer churn is one of the most expensive problems in the online economy, with nearly $4 trillion lost globally due to customer churn...
Kent DongOct 19, 20214 min5 Ways Customer Intelligence (CI) Will Accelerate Your Revenue GrowthImagine you are reviewing the sales pipeline. The end of the quarter is only 2 weeks away, but you are nowhere close to your revenue...
Kent DongSep 17, 20212 minMaximize Revenue Growth with Actionable Insights What if I told you that you could increase the productivity and efficiency of your Customer Success team while cutting your churn by 16%...
Kent DongAug 4, 20213 min3 Reasons Why AI Is the Biggest Opportunity in Customer ExperienceAI's potential to deliver on efficiency and innovation for your company is staggering. It's no wonder that more than 70% of executives at...
Kent DongJul 22, 20214 minThe Ultimate Guide to Customer Health You Ever NeedVP of Customer Success, Lucy, went into work to start her Monday with a smile. As she sat down in her office with her favorite cup of...
Gaurav BhattacharyaJul 22, 20213 min3 Reasons Why AI Is the Biggest Opportunity in Customer SuccessAI’s potential to deliver on efficiency and innovation for your company is staggering. It’s no wonder that more than 70% of executives at...