Normalization - How involve.ai scores your customer data as Low, Medium, or High
Overview Normalization is the mathematical process of grouping data in a way that compares apples to apples. Involve.ai uses it to...
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Talal Alqadi
- 8 hours ago
- 2 min
How we test accuracy and performance
Our AI predicts customer behavior with greater than 90% accuracy. How do we know? We test and measure the performance of our models...
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Cathy Romero
- 8 hours ago
- 1 min
Onboarding & Project Plan Timeline
What's required to set up your involve.ai data to get your AI insights and customer signals? Take a look at the typical project timeline...
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involve.ai
- 9 hours ago
- 3 min
How we use involve.ai health scores cross-functionally at BentoBox
Hi all! I’m Lauren Byrd, Director of Customer Success for BentoBox. We help restaurants achieve success by building their online...
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Karin Andersen
- Sep 13, 2022
- 2 min
Discovering the Next Generation of Voices in Customer Success: Growth Stories
Alex Farmer, VP of Customer Success at Cognite, brings his great sense of humor to share what the future of CS might look like.
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Karin Andersen
- Sep 9, 2022
- 1 min
Holding onto a Vision to Build a Legacy: Growth Stories
Paul's experiences growing up and ability to connect with and help others have propelled him to build his vision and cement his legacy.
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Karin Andersen
- Sep 6, 2022
- 1 min
A Constant Growth Mindset: Growth Stories
In this Growth Stories episode, Demar shares why revenue operations is a new function and why it plays a key role in so many organizations.
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Karin Andersen
- Sep 6, 2022
- 1 min
Finding Hidden Customer Revenue Using Data Science
Find out what’s really happening behind your customer revenue and what you should keep, stop, or start doing to maintain or improve outcomes
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Karin Andersen
- Sep 1, 2022
- 1 min
Staying Focused on the Metrics that Matter: Growth Stories
Packed with fascinating stories (like a clever way Jason Wesbecher landed a job), and advice and lessons learned throughout his career.
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Karin Andersen
- Aug 30, 2022
- 2 min
Being a Fierce Advocate for Yourself and Thriving During Career Transitions: Growth Stories Podcast
Aditya Reddy, growth investor at Sapphire Ventures, details how important Net Dollar Retention is when investors look at company evaluations
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Karin Andersen
- Aug 25, 2022
- 3 min
(webinar recap) Increase Customer Revenue Using Post-Sale Customer Insights
A webinar with Gaurav & Mary to discuss how CROs & COOs use post-sale customer insights to capitalize on overlooked upsell opportunities.
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Karin Andersen
- Aug 25, 2022
- 2 min
A Pioneer of Customer Intelligence and Industry Impacter: Growth Stories Podcast
Mary knew some day we'd predict what the key drivers for upsell, churn, and expansion would be, and she was right! So, what's next?
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Karin Andersen
- Aug 23, 2022
- 2 min
Establishing a CS Framework and Leading with Intelligence: Growth Stories Podcast
Throughout Peter Armaly’s career, Peter has found that being eager to learn while understanding the challenges that the world is facing...
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Karin Andersen
- Aug 18, 2022
- 2 min
A Strategic Thinker and a Lifelong Learner: Growth Stories Podcast
This intriguing episode spans a variety of stories and topics so don't miss this Growth Stories with Jeremy Uniacke, VP of IT at Thryv!
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Karin Andersen
- Aug 16, 2022
- 2 min
Unwavering Fortitude: Facing Fears and Finding Product Market Fit: Growth Stories Podcast
Hardika Narula is the Director of Product at involve.ai, and her advice this Growth Stories episode will inspire you to change the world!
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Karin Andersen
- Aug 15, 2022
- 1 min
Take the 2022 Customer Success Leadership Survey
Join the 600+ Customer Success leaders from companies of all sizes, geographies, and industries in sharing your perspective!
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Karin Andersen
- Aug 11, 2022
- 2 min
The Balancing Act through the Ups and Downs: Growth Stories Podcast
In this Growth Stories episode, Cliff Sirlin shares there's no linear path up and to the right, and what he looks for when investing.
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Karin Andersen
- Aug 9, 2022
- 1 min
Prioritizing People, Data, and Culture: Growth Stories Podcast
Chris wants the world to be a better place, and discusses how to leverage data to provide amazing benefits for both customers and employees.
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Karin Andersen
- Aug 4, 2022
- 3 min
(webinar recap) Building a Customer Intelligence Program
Christina Augustine, COO at Bloomreach, shared insights in this conversation useful for CXOs, customer success teams and marketing leaders.
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Karin Andersen
- Aug 3, 2022
- 1 min
Redefining Success and Living in the Present: Growth Stories Podcast
Vasili Triant, Chief Operating Officer of UJET, joins our Growth Stories podcast this week to share about his journey in tech.
37 views0 comments
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