Finding Hidden Customer Revenue Using Data Science
Find out what’s really happening behind your customer revenue and what you should keep, stop, or start doing to maintain or improve outcomes
Karin Andersen
- Aug 25
- 3 min
(webinar recap) Increase Customer Revenue Using Post-Sale Customer Insights
A webinar with Gaurav & Mary to discuss how CROs & COOs use post-sale customer insights to capitalize on overlooked upsell opportunities.
55 views0 comments
Karin Andersen
- Jul 26
- 2 min
How C-Level Executives Use Customer Intelligence & Machine Learning with Human Creativity
Christina Augustine, Bloomreach COO, is eager to walk us through her learnings of combining technology with BI, ML, and human creativity.
388 views0 comments
Karin Andersen
- Jul 11
- 2 min
Adapting to the Changing Market: CS/CX Strategies to Consider
On the precipice of a looming economic transition, we're staring at the likelihood of another recession. How do we prepare for what’s next?
225 views0 comments
Saumya Bhatnagar
- Jun 24
- 2 min
Instinct vs Artificial Intelligence: What to Trust?
With the economy signaling a downturn, keeping customers is mission-critical. And the key insight to churn prevention and revenue...
212 views0 comments
Kent Dong
- Jun 13
- 2 min
What's Left Unsaid: What Do Customers REALLY Think?
Are your customers truly happy or do they just want to get the conversation over with? Analytics and data give us insights into what...
211 views0 comments
Kent Dong
- May 27
- 2 min
Customer engagement is changing. Are you ready?
You don't need to keep chasing after disengaged customers. You just need an effective customer engagement strategy. Join the conversation.
198 views0 comments
Karina Alcantara
- May 16
- 1 min
Stories That Turn Churning Clients Into Raving Fans
Live Webinar with Raj Khera, Managing Partner at morebusiness.com, who will be sharing his proven and research-backed tips on telling storie
119 views0 comments
Brigid Colver
- May 9
- 3 min
The Customer Intelligence Community is Here
We launched the Customer Intelligence Community to give our CS teams a place to seek advice, and share their creativities.
358 views0 comments
Kent Dong
- Apr 29
- 1 min
Improve Your Brand Loyalty with Online Community
Have you ever wondered how some online communities such as Reddit, Quora, and Gain Grow Retain have such engaging members and users?
137 views0 comments
Kent Dong
- Apr 15
- 1 min
How to Become A Customer-Led Growth Leader (CLG)
Join our session with Chris Hicken, CEO of 'nuffsaid to explore why Customer-Led Growth is critical for increasing customer value,...
203 views0 comments
Kent Dong
- Apr 5
- 1 min
Bringing AI to Customer Success #MeetAtRYG
RYG stands for Red, Yellow, and Green. In CS Leadership Hour, industry experts are invited to share with you their strategic decisions,...
27 views0 comments
Saumya Bhatnagar
- Apr 1
- 1 min
Increase Team Productivity and Predict Early Churn with AI.
Join our webinar to learn how you can boost team productivity and predict early churn with AI. In this webinar, Saumya Bhatnagar and...
242 views0 comments
Shashi Bellamkonda
- Mar 30
- 1 min
AI & Good Marketing Ideas at Marketing Profs #mpb2b
MarketingProfs B2B Conference happening April 2022 is a great conference for new ideas and trends. This year, I have the honor of sharing...
39 views0 comments
Mary Poppen
- Mar 23
- 1 min
#1 way to retain your customers and grow revenue
Learn 5 Ways to Boost your Revenue Growth with Customer Intelligence with Mary Poppen and Shashi Bellamkomda.
385 views0 comments
Shashi Bellamkonda
- Mar 11
- 1 min
Are you attending Propel, the world’s only Customer Onboarding Conference?
Propel by Rocketlane is virtual and takes place March 15-16, 2022 Customer success is important to any business. To ensure that customers...
39 views0 comments