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Improve Your Brand Loyalty with Online Community
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    How to Tell a Compelling Brand Story
    Karina Alcantara
    • 8 hours ago
    • 1 min

    How to Tell a Compelling Brand Story

    Live Webinar with Raj Khera, Managing Partner at morebusiness.com, who will be sharing his proven and research-backed tips on telling storie
    13 views0 comments
    Creative Advice for Founders with Mike Whitmire
    Karin Andersen
    • 5 days ago
    • 1 min

    Creative Advice for Founders with Mike Whitmire

    Growth Stories Podcast episode featuring Mike Whitmire, CEO and Co-Founder at FloQast.
    38 views0 comments
    5 Ways involve.ai Makes CS Team Heroes
    Cathy Romero
    • 5 days ago
    • 3 min

    5 Ways involve.ai Makes CS Team Heroes

    involve.ai helps CS teams proactively identify risk, capture expansion opportunities, and understand overall customer sentiment.
    63 views0 comments
    Improve Your Brand Loyalty with Online Community
    Kent Dong
    • Apr 29
    • 1 min

    Improve Your Brand Loyalty with Online Community

    Have you ever wondered how some online communities such as Reddit, Quora, and Gain Grow Retain have such engaging members and users?
    121 views0 comments
    Increase Retention and Company Valuation with Customer-led Growth(webinar recap)
    Kent Dong
    • Apr 26
    • 2 min

    Increase Retention and Company Valuation with Customer-led Growth(webinar recap)

    Customer-led growth is an operating model where everyone in the company is obsessed with customer value.
    61 views0 comments
    How to Grow Net Revenue Retention with Adam Houghton
    Kent Dong
    • Apr 13
    • 1 min

    How to Grow Net Revenue Retention with Adam Houghton

    "Net Revenue Retention (NRR) is a big North Star metric for SaaS and you should be obsessed with it" - Adam Houghton.
    17 views0 comments
    Data-driven AI helps Customer Success Leaders avoid unexpected churn
    Shashi Bellamkonda
    • Mar 24
    • 7 min

    Data-driven AI helps Customer Success Leaders avoid unexpected churn

    Mary Poppen Chief Strategy and Customer Officer Involve.ai participated in a virtual meet of Customer Success professionals - Success Corner
    34 views0 comments
    5 Ways Customer Intelligence (CI) Will Accelerate Your Revenue Growth
    Kent Dong
    • Oct 19, 2021
    • 4 min

    5 Ways Customer Intelligence (CI) Will Accelerate Your Revenue Growth

    Imagine you are reviewing the sales pipeline. The end of the quarter is only 2 weeks away, but you are nowhere close to your revenue...
    227 views0 comments
    Maximize Revenue Growth with Actionable Insights
    Kent Dong
    • Sep 17, 2021
    • 2 min

    Maximize Revenue Growth with Actionable Insights

    What if I told you that you could increase the productivity and efficiency of your Customer Success team while cutting your churn by 16%...
    139 views0 comments
    Everything You Need to Know About Customer Success
    Kent Dong
    • Sep 1, 2021
    • 3 min

    Everything You Need to Know About Customer Success

    What is Customer Success (CS) Customer Success is an engagement strategy where companies assign a designated team to proactively explore...
    214 views0 comments
    3 Reasons Why AI Is the Biggest Opportunity in Customer Experience
    Kent Dong
    • Aug 4, 2021
    • 3 min

    3 Reasons Why AI Is the Biggest Opportunity in Customer Experience

    AI's potential to deliver on efficiency and innovation for your company is staggering. It's no wonder that more than 70% of executives at...
    107 views0 comments
    A Customer Success Playbook in 5 minutes or Less
    Gaurav Bhattacharya
    • Jul 22, 2021
    • 4 min

    A Customer Success Playbook in 5 minutes or Less

    Customer success is a major trend in both the startup and enterprise space. Whether it’s providing customer support with a high level of...
    122 views0 comments
    Why the Customer Success Team Should Own Upsells and Expansions
    Gaurav Bhattacharya
    • Jul 22, 2021
    • 2 min

    Why the Customer Success Team Should Own Upsells and Expansions

    Upsells and expansions are a huge part of your company’s revenue. They can also be an enormous headache to manage for both the customer...
    56 views0 comments
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