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Customer engagement is changing. Are you ready?

Updated: Jun 7, 2022

Isn't it frustrating when your best customers suddenly become unresponsive and don't seem to care about your efforts? Although you have done everything right, for some reason, they still go silent.

As you wonder if you’ll ever hear from your customer again, these thoughts come rushing through:

“Did I do something wrong?”

“Are they going to churn?”

"Are they unhappy with me?"

The truth is, you don't need to keep chasing after them. You just need an effective customer engagement strategy.

We have invited Hunter Montgomery, Chief Marketing Officer at ChurnZero, to speak at our webinar on keeping customers happy and engaged.

Join our live webinar and discuss with Hunter on:

  • How frictionless engagement impacts customer retention

  • Strategies to optimize the omnichannel experience for a high-touch model

  • ChurnZero's best retention campaigns (learnings and challenges)

  • Industry trends and predictions for high-growth SaaS


About Our Speakers

Hunter is a highly accomplished global marketing executive with over 25 years of experience in marketing strategies and business ops. As Chief Marketing Officer of ChurnZero, Hunter is leading the overall marketing effort and providing direction in positioning, demand generation, branding, public relations, and partnerships. Prior to ChurnZero, Hunter was the Chief Marketing Officer at Higher Logic. He was a member of the original management team, leading the company from under $10 million in annual revenue to over $60 million.

Shashi Bellamkonda is the VP of Marketing at He is known by many as the “social media swami”, and is a marketing leader who has worked with many entrepreneurs and local businesses and taught Digital Marketing Strategy and Marketing Analytics at Georgetown University as an adjunct professor. Shashi has been called the most customer-obsessed marketing leader and continues to educate himself on technology.


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How we test accuracy and performance

Our AI predicts customer behavior with greater than 90% accuracy. How do we know? We test and measure the performance of our models regularly, in a variety of ways. Model training test accuracy - 94


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