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How C-Level Executives Use Customer Intelligence & Machine Learning with Human Creativity

Updated: Jul 28, 2022 Webinar: How C-Level Executives Use Customer Intelligence & Machine Learning with Human Creativity

Save your seat! Christina Augustine, Bloomreach's COO, is eager to walk us through her learnings of combining technology with business intelligence, machine learning, and human creativity.

Be sure to register so you don't miss out on this engaging conversation with Christy and host Shashi Bellamkonda, VP of Marketing at on, Thursday, August 4th, 12 PM - 1 PM PST.

Christy has said that Customer Intelligence is a rapidly growing differentiator, and companies that aren’t thinking about it yet are behind. Net Revenue Retention (NRR) already drives significant differences in company valuations, and in one to two years, CI will be the gold standard.

Don't get left behind and register to join in on this insightful conversation. is the No1 rated customer success platform that gives teams complete visibility into all their customers, allowing them to drive more revenue through smarter renewals and upsells. With the most up-to-date data, recommendations for action & collaboration across the customer journey, teams can proactively deliver an amazing customer experience.


About Our Speakers

Christina serves as Chief Operating Officer, leading Bloomreach’s efforts to arm customers with the tools and knowledge they need to successfully compete in demanding markets. She is a leading thinker in e-commerce, having focused on technology, retail, and strategy prior to joining Bloomreach in 2011. Christina is also an experienced computer programmer. Christina holds a BA in mathematics from Saint Mary’s College and an MBA from Harvard Business School.

Shashi Bellamkonda is the VP of Marketing at He is known by many as the “social media swami”, and is a marketing leader who has worked with many entrepreneurs and local businesses and taught Digital Marketing Strategy and Marketing Analytics at Georgetown University as an adjunct professor. Shashi has been called the most customer-obsessed marketing leader and continues to educate himself on technology.


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How we test accuracy and performance

Our AI predicts customer behavior with greater than 90% accuracy. How do we know? We test and measure the performance of our models regularly, in a variety of ways. Model training test accuracy - 94


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