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Leading with Confidence: Karla Valdespino's Story

Updated: Jul 12, 2022

In this Growth Stories episode, Karla Valdespino, born in Ecuador and raised in New York, offers supreme advice: "You only fail if you don't try again and don't learn a lesson from it. Keep learning, the more you know or are prepared, the more confidence you'll feel from within. Cultivating that from within is something no one can take away from you."

Watch the entire Growth Stories episode on YouTube, or listen on your favorite platform linked below to learn about Karla's phenomenal story and how her entrepreneurial spirit and strategic leadership has led her to success.

Karla Valdespino is a Sales, Growth, Customer Engagement Manager who has supported sales and customer success teams in transforming the way they work – from engaging in manual, repetitive tasks to strategically engaging with customers by leveraging the power of AI. Her natural leadership skills, business instinct, and ambition have allowed her to grow quickly as a young professional and thus gain unique cross-functional experiences in sales, adult learning, legal, analytics, and marketing from state-wide to global operations. As a certified AI Leader through MIT, she compassionately leads change and growth initiatives by keeping her pulse on global and internal climates, while optimizing unified revenue goals using negotiation, data, process, automation, project management, and AI to architect scalable solutions.


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Our AI predicts customer behavior with greater than 90% accuracy. How do we know? We test and measure the performance of our models regularly, in a variety of ways. Model training test accuracy - 94

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