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Prioritizing People, Data, and Culture: Growth Stories Podcast

Updated: Aug 30, 2022

Chris Singh, Senior Vice President of Global Customer Success at Blackbaud, realized the virtue of selflessness early on from his father who worked in the medical field serving impoverished villages. Immigrating to Canada, Chris discovered why you shouldn't judge others, and instead looks for the value that everyone has to offer. Never using others to get ahead, Chris' grit and doing the right thing has been the driver of his successful career progression.

This episode will inspire you to think about many things, and Chris' story about having to arm wrestle his way into a job will make you laugh! Catch the full episode to hear about Chris' journey working towards the greater good, and how you can leverage data to provide amazing benefits for both customers and employees. Watch the full video episode here or in audio format on your favorite podcast platform.

Chris Singh is the Senior Vice President of Global Customer Success at Blackbaud. Chris has held key leadership roles in Product and Software Development, Innovation, Services, Engineering and Customer Success. He is transforming the customer experience and driving value-based outcomes for our 30,000 + Customers. Chris is an avid cricketer and ice hockey player. He also enjoys creative writing and helping the world to be a better place. is an early warning system, like a credit score for revenue retention, that gives teams complete visibility into all their customers, allowing them to drive more revenue through smarter renewals and upsells. With the most up-to-date data, recommendations for action & collaboration across the customer journey, teams can proactively deliver an amazing customer experience.


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Our AI predicts customer behavior with greater than 90% accuracy. How do we know? We test and measure the performance of our models regularly, in a variety of ways. Model training test accuracy - 94


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