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Reset or Change your Password

You must have an existing account on in order to change or reset your password. If you do not have an account, please reach out to your Customer Success Manager.

How to Change or Reset Your Password

  1. Navigate to the platform

  2. Click on Forgot Password link under the Password field box.

  3. Type in the email address associated with your account.

  4. On the next window, you will be prompted for a six-digit code that was sent to the email address associated with the account. Refer to that email.

  5. Copy or type the six digits from your email into the Verification Code box.

  6. Upon verification, you will enter and re-enter a new password. These fields must match.

  7. After successfully creating the new password, you will be prompted to log in using the new password and the email address associated with the account.


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How we test accuracy and performance

Our AI predicts customer behavior with greater than 90% accuracy. How do we know? We test and measure the performance of our models regularly, in a variety of ways. Model training test accuracy - 94


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