Updated: Apr 13
Today, we’re excited to announce that we’ve successfully completed our SOC 2 Type I audit.
At involve.ai, information security is at the core of our operations. We continually invest in security best practices to ensure the security, confidentiality, and privacy of your data.
What is SOC 2 Type I certification?
SOC stands for “Service and Organization Controls”. These controls are a set of gold standards outlined by the American Institute of Certified Public Accountants (AICPA) to measure how SaaS organizations handle their users’ data.
A SOC 2 certification verifies that involve.ai’s processes and internal controls are designed appropriately to meet all AICPA requirements for Security, Availability, and Confidentiality criteria.
Why does SOC 2 compliance matter?
Our customers rely on involve.ai to power their Customer Success teams to prevent churn and accelerate expansion with the early warning system and actionable insights. Being SOC 2 certified is crucial for us to ensure that our customers’ data is safe and secure.
If you are a current customer of involve.ai and wish to view the full report, you can request a copy from our CS team.
Your Security is Our #1 Priority
As part of our ongoing dedication to data security and availability, we consistently and critically review how we collect, manage, and secure customer data. We plan to continue obtaining periodic SOC 2 Type I and Type II reports.
SOC 2 Certification is one of many ways that we are committed to providing the highest quality of service to our customers. To learn more about our commitment to cybersecurity, please visit https://www.involve.ai/privacy-policy