How to get customer data together in the first 60 days for a new CRO?
The current customers are who will be your first priority when it comes to a board meeting coming up in 30-60 days. You want the challenges from renewal teams and shared concerns across all parts of this organization, like customer satisfaction scores or conversion rates for online orders that need improving on; you can use these as points towards successful retention strategies!
Just looking at support tickets or NPS scores in isolation may not tell you the right story.
The first 30 to 60 days are not enough time for a massive implementation project.
It is complicated to add a new system of record
It is too early for a massive implementation plan with tech resources needed to integrate and connect with existing data sources
The organization may not have data science resources to create a customer cohort that identifies the customer segment that stays the longest and spends the most
Involve.ai's solution for newly appointed CROs, CEO, VP of Sales, and Success
Solve churn without a lot of internal overhead
involve.ai is a much lighter data science approach to getting customer insights quickly
Time to value in terms of variability not to have to stand up a new system, but rather repurpose data from existing systems and data sources. This is monumental for new CROs. It just lessens the load.
Be up and running in 30 days. Get your customer cohort and segmentation within 30 days of onboarding
We have integrations with over 140 solutions that need a very low touch from your tech team - Salesforce, Netsuite, Pendo, Domo, Snowflake, and many more
With involve.ai product marketing managers who are really interested in the insights can get the data not just by account but by product and report real metrics around churn
Get board meeting-ready reports
Talk to us about how you can get customer data quickly, easily, and without much effort. https://www.involve.ai/demo