Identify growth opportunity and churn risk in 4 steps
Identifying and acting on growth opportunity is all about unified data. Gathering, cleaning, and unifying data to segment customers,...
Brigid Colver
- Sep 23
- 2 min
What they say vs. what they do: Uncovering true customer intent.
When it comes to Customer Intelligence, should we pay more attention to behavior or sentiment? The question In our recent webinar about...
160
Karin Andersen
- Sep 13
- 2 min
Discovering the Next Generation of Voices in Customer Success: Growth Stories
Alex Farmer, VP of Customer Success at Cognite, brings his great sense of humor to share what the future of CS might look like.
450
Karin Andersen
- Sep 9
- 1 min
Holding onto a Vision to Build a Legacy: Growth Stories
Paul's experiences growing up and ability to connect with and help others have propelled him to build his vision and cement his legacy.
1110
Saumya Bhatnagar
- Sep 8
- 1 min
Myth Busters: The Dark Side of High Email interaction
We've all been there. We see a high interaction metric that looks great on paper, and we immediately start patting ourselves on the back....
500
Karin Andersen
- Sep 6
- 1 min
A Constant Growth Mindset: Growth Stories
In this Growth Stories episode, Demar shares why revenue operations is a new function and why it plays a key role in so many organizations.
400
Karin Andersen
- Sep 6
- 1 min
Finding Hidden Customer Revenue Using Data Science
Find out what’s really happening behind your customer revenue and what you should keep, stop, or start doing to maintain or improve outcomes
3170
Saumya Bhatnagar
- Sep 1
- 2 min
Myth Busters: Why leaders should love high support tickets
When there are high support tickets in any organization, it is always a cause for concern amongst leaders. It makes us believe the...
800