It's no secret that customer success (CS) is key to a company's success. Every organization strives to create happy and satisfied...

Customer churn is one of the most expensive problems in the online economy, with nearly $4 trillion lost globally due to customer churn...

As involve.ai co-founder and CPO, I’m so excited and proud to announce that our churn prediction model is patented. This is an important...

One thing I learned about myself early in life was that I love people! I've always been extremely social and focused on how I can impact...

Imagine you are reviewing the sales pipeline. The end of the quarter is only 2 weeks away, but you are nowhere close to your revenue...

What if I told you that you could increase the productivity and efficiency of your Customer Success team while cutting your churn by 16%...