How involve.ai works
We help you capture and analyze customer interactions to alert you of churn risks and expansion opportunities.
Become truly customer-centric
360 Customer Health
The platform automatically integrates with 176 of the most common software platforms to ensure that all of your data is unified, delivering personalized recommendations
for actions.
Actionable Customer Health Scores in Just Days
Harness the true power of Artificial Intelligence using our 90% accurate 9Factor™ model to analyze your qualitative & quantitative customer data.
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Prioritize Your Customer Engagement Every Day
Accesses intuitive, dynamically updated customer health scores to know exactly where to focus daily efforts. And actionable insights show teams how to prevent churn, pinpoint expansion, and drive revenue growth.
Your Data is 100% Safe
The involve.ai platform has been AICPA SOC2 certified by meeting the most stringent compliance standards possible, ensuring that your data is always completely safe.
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Data-driven Actionable Insights to Ensure Every Customer’s Success
Instantly recognize customer trends, expose potential problems, uncover revenue opportunities, and send data-backed success recommendations to your frontline Customer Success Managers.
Automated Workflows and Playbooks
SmartFlows automate the next best actions by combining industry best practices and benchmarking with workflow automation tools.
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Powerful Reporting at Every Level
Forecast data at the board level. Slice and dice reports by team, geography, product, or CSM to always know and communicate customer KPIs.
Work Across the Entire Customer Journey
Collaborate across the entire customer journey, from onboarding to adoption, scaling health customers, or firefighting at-risk customers.
Your customer data is sacred, that’s why security is our #1 priority
Single Sign On
A standardized, centralized login infrastructure to manage access and ensure security.
Access Controls
Admins easily ensure that customer data insights are limited to only the users with a need.
Scalability & Uptime
99.5%+ uptime to-date with dynamically scaling servers so you can count on your dashboard being available whenever you need it.
Fully Audited
Detailed audit trails for every activity ensure your data is being accessed according to company policy.
