Former SAP, LinkedIn Exec Mary Poppen Joins The involve Family: Read Her Story
Transform Your Customer Data into Revenue Retention and Growth
involve.ai is the only Customer Intelligence Platform that gives teams complete visibility into all their customers, allowing them to drive more revenue through smarter renewals and upsells.
HOW INVOLVE.AI WORKS
We help you capture and analyze customer interactions to alert you of churn risks and expansion opportunities.
BECOME TRULY CUSTOMER-CENTRIC
360 Customer Health
The platform automatically integrates with 176 of the most common software platforms to ensure that all of your data is unified, delivering personalized recommendations
for actions.
Actionable Customer Health Scores in Just Days
Harness the true power of Artificial Intelligence using our 90% accurate 9Factor™ model to analyze your qualitative & quantitative customer data.
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Prioritize Your Customer Engagement Every Day
Accesses intuitive, dynamically updated customer health scores to know exactly where to focus daily efforts. And actionable insights show teams how to prevent churn, pinpoint expansion, and drive revenue growth.
The involve.ai platform has been AICPA SOC2 certified by meeting the most stringent compliance standards possible, ensuring that your data is always completely safe.
Your Data is 100% Safe
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AI-driven Actionable Insights to Ensure Every Customer’s Success
Instantly recognize customer trends, expose potential problems, uncover revenue opportunities, and send data-backed success recommendations to your frontline Customer Success Managers.
Automated Workflows and Playbooks
SmartFlows automate the next best actions by combining industry best practices and benchmarking with workflow automation tools.
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Powerful Reporting at Every Level
Forecast data at the board level. Slice and dice reports by team, geography, product, or CSM to always know and communicate customer KPIs.
Work Across the Entire Customer Journey
Collaborate across the entire customer journey, from onboarding to adoption, scaling health customers, or firefighting at-risk customers.
Your customer data is sacred, that’s why security is our #1 priority
Totally Secure
The involve.ai platform is built on a completely secure architecture and hosted only in the United States.
Protected
Your data is protected using key management services with strong audit logs.
Fully Encrypted
By default, all data is encrypted at rest and in transit for all our customers.
Access
Only authorized people have access to involve.ai data using features like Single Sign-On.
100% Private
No customer data is ever commingled, with unique instances for every client.
Tokenized
All sensitive data is encrypted and tokenized before running any machine learning on it.
ONBOARDING IN 7 DAYS + HANDS-ON TRAINING AND SUPPORT
78
NPS
+36pts
Over Industry Average
97%+
CSAT
Most teams are up and running after just one session
ENTERPRISE READY
Single Sign On
Scalability & Uptime
A standardized, centralized login infrastructure to manage access and ensure security.
99.5%+ uptime to-date with dynamically scaling servers so you can count on your dashboard being available whenever you need it.
Access Controls
Fully Audited
Admins easily ensure that customer data insights are limited to only the users with a need.
Detailed audit trails for every activity ensure your data is being accessed according to company policy.