Transform Your Data Into Actionable Customer Intelligence

The only true Customer Intelligence Platform on the market that provides predictive insights & automation to take the guesswork out of retaining & growing your SaaS customer base.

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HOW INVOLVE.AI WORKS

We help you capture and analyze customer interactions to alert you of churn risks and expansion opportunities.

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BECOME TRULY CUSTOMER-CENTRIC

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Unify & clean data
from 176 Sources

The platform automatically and deeply integrates with 176 of the most common customer data sources to ensure that all of your data is analyzed, delivering totally personalized customer insights.

Actionable customer health scores in just days

Harness the true power of Artificial Intelligence using our patented 90% accurate 9Factor™ model to analyze your qualitative AND quantitative customer data.

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Prioritize your customer engagement every day

Accesses intuitive, dynamically updated customer health scores to know exactly where to focus daily efforts. And actionable insights show teams how to prevent churn, pinpoint expansion, and drive NRR growth.

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The involve.ai platform has been AICPA SOC2 certified by meeting the most stringent compliance standards possible, ensuring that your data is always completely safe.

Your data is 100% safe

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AI-driven actionable insights to ensure every customer’s success

Instantly recognize customer trends, expose potential problems, uncover revenue opportunities, and send data-backed success recommendations to your frontline Customer Success Managers.

Automated workflows show you exactly how
to be successful

SmartFlows automate next best actions by combining industry best practices and benchmarking with powerful Artificial Intelligence to help get at-risk customers back on track.

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Results-based reporting to get you a seat at the boardroom table

The platform continuously optimizes customer-specific and ROI reports that give you the data firepower you need to impact the entire business, while keeping operations, leadership, and managers aligned.

Stay on top of your game with an action board tailored just for you

Enjoy intelligent insights geared towards renewal and upsell best practices; so you focus on your customer interactions to create phenomenal customer experiences.

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Your customer data is sacred, that’s why security is our #1 priority

Totally Secure

The involve.ai platform is built on a completely secure architecture and hosted only in the United States.

Protected

Your data is protected using key management services with strong audit logs.

Fully Encrypted

By default, all data is encrypted at rest and in transit for all our customers.

Access

Only authorized people have access to involve.ai data using features like Single Sign-On.

100% Private

No customer data is ever commingled, with unique instances for every client.

Tokenized

All sensitive data is encrypted and tokenized before running any machine learning on it.

ONBOARDING IN JUST DAYS + SIMPLE TRAINING & SUPPORT

78

NPS

+36pts

Over Industry Average

97%+

CSAT

Most teams are up and running after just one session

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ENTERPRISE READY

Single Sign On

Scalability & Uptime

A standardized, centralized login infrastructure to manage access and ensure  security. 

99.5%+ uptime to-date with dynamically scaling servers so you can count on your dashboard being available whenever you need it. 

Access Controls

Fully Audited

Admins easily ensure that customer data insights are limited to only the users with a need. 

Detailed audit trails for every activity ensure your data is being accessed according to company policy.

Watch Our CEO's Live Recorded Demo

Watch The Demo