PRODUCT
The customer intelligence you need to prevent churn and accelerate revenue
Predict your customer’s next move with AI trained from 120 million data points — not opinion or “gut”.
How it works
In less than two weeks, we’ll have your early warning system live:
1. AI unifies your data
Within 7 days, all of your disparate and messy data is unified by our proprietary AI. No tedious field mapping, and no coding.
2. 9Factor™ AI models identify risk
Within 14 days, our 9Factor™ AI models will deliver the most complete, accurate and predictive customer risk profile available on the market.
3. Take action to prevent churn
The day we go live, your team will leverage their Early Warning Dashboard to view risk and prioritize, then take the directed actions to prevent churn.
The Early Warning Dashboard
Your team doesn't need another clunky workflow tool.
They need prioritization, actionable data, and automated workflows.
CLEAR PRIORITIZATION
Usable from the first moment, your team will see where to focus so they can prevent churn and pinpoint expansions — in minutes not weeks.
ACTIONABLE INSIGHTS
You can see trends, potential problems, new opportunities, and send recommendations to your frontline customer success managers.
AUTOMATED WORKFLOWS
Combining industry best practices with the latest in artificial intelligence, our SmartFlowsTM automate actions to get your at risk clients back on track.
ONE-CLICK REPORTING
Say goodbye to building tedious reports. Our algorithms continuously optimize top line and client-specific reports to keep operations, leadership, and managers aligned.
We know your customer data is sacred.
That’s why security is our #1 priority.
Secure
Involve is built on a secure architecture and hosted only in the United States.
Encrypted
By default, all data is encrypted at rest and in transit for all our customers.
Private
No customer data is ever commingled, with unique instances for every client.
Protected
Your data is protected using key management services with strong audit logs.
Access
Only authorized people have access to involve.ai data using features like Single Sign-On.
Tokenized
All sensitive data is encrypted and tokenized before running any machine learning on it.
Onboarding is a breeze, and teams love involve.ai:
CSAT of 97%+
NPS of 78
Our NPS is +36 points over the average B2B software NPS of 42.
Onboard in under
one week
We have 99% of team members onboarded in 5.6 days.
Unlimited training
and support
Teams typically are fully running after one quick session.
involve.ai is your enterprise ready solution:
Access Controls
Admins can restrict access so customer data insights are limited to users with a need to access.
Scalability and Uptime
Our dynamic servers scale as needed and we have at least 99.5% uptime to-date, so you can count on involve.ai to be available when you need it.
Single Sign On
Enable single sign on to manage access and security from a centralized login infrastructure.
Audit Logs
See a detailed audit trail for every activity as needed, to ensure your data is being accessed according to company policy.
SOC 2 Certified
involve.ai achieves key compliance controls and objects to ensure the security, confidentiality, and privacy of your data.
SOC 2 Certified
involve.ai meets the most important compliance standards to ensure our security model meets and exceeds the needs of our customers.