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Bringing AI to Customer Success #MeetAtRYG

RYG stands for Red, Yellow, and Green. In CS Leadership Hour, industry experts are invited to share with you their strategic decisions, challenges, and tactics for an emerging function.



Our VP of Sales, Shannon Plumb, will be joining 3 local CS leaders to discuss:

  • Recruiting/retaining CS talent

  • The drivers of Net Revenue Retention

  • Ways CS leaders can foster relationships with cross-functional teams

  • How to Extend “Customer Success Thinking” to All Aspects of Your Business


Speakers:

  • Liz Powell, VP Account Management and Customer Operations, Duda

  • Sheik Ayube, VP, ESG

  • Shannon Plumb, VP of Sales, involve.ai

  • Peter Adams, Team Lead, Customer Enablement, ChurnZero



See you there.




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How we test accuracy and performance

Our AI predicts customer behavior with greater than 90% accuracy. How do we know? We test and measure the performance of our models regularly, in a variety of ways. Model training test accuracy - 94

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