How we use involve.ai health scores cross-functionally at BentoBox
Hi all! I’m Lauren Byrd, Director of Customer Success for BentoBox. We help restaurants achieve success by building their online...
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Gaurav Bhattacharya
- Sep 13, 2022
- 2 min
Discovering the Next Generation of Voices in Customer Success: Growth Stories
Alex Farmer, VP of Customer Success at Cognite, brings his great sense of humor to share what the future of CS might look like.
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Gaurav Bhattacharya
- Aug 25, 2022
- 2 min
A Pioneer of Customer Intelligence and Industry Impacter: Growth Stories Podcast
Mary knew some day we'd predict what the key drivers for upsell, churn, and expansion would be, and she was right! So, what's next?
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Gaurav Bhattacharya
- Aug 23, 2022
- 2 min
Establishing a CS Framework and Leading with Intelligence: Growth Stories Podcast
Throughout Peter Armaly’s career, Peter has found that being eager to learn while understanding the challenges that the world is facing...
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Gaurav Bhattacharya
- Aug 16, 2022
- 2 min
Unwavering Fortitude: Facing Fears and Finding Product Market Fit: Growth Stories Podcast
Hardika Narula is the Director of Product at involve.ai, and her advice this Growth Stories episode will inspire you to change the world!
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Gaurav Bhattacharya
- Aug 15, 2022
- 1 min
Take the 2022 Customer Success Leadership Survey
Join the 600+ Customer Success leaders from companies of all sizes, geographies, and industries in sharing your perspective!
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Gaurav Bhattacharya
- Aug 9, 2022
- 1 min
Prioritizing People, Data, and Culture: Growth Stories Podcast
Chris wants the world to be a better place, and discusses how to leverage data to provide amazing benefits for both customers and employees.
97 views0 comments
Gaurav Bhattacharya
- Aug 4, 2022
- 3 min
(webinar recap) Building a Customer Intelligence Program
Christina Augustine, COO at Bloomreach, shared insights in this conversation useful for CXOs, customer success teams and marketing leaders.
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Gaurav Bhattacharya
- Aug 3, 2022
- 1 min
Redefining Success and Living in the Present: Growth Stories Podcast
Vasili Triant, Chief Operating Officer of UJET, joins our Growth Stories podcast this week to share about his journey in tech.
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Gaurav Bhattacharya
- Aug 1, 2022
- 2 min
GROW - Your daily guide to using involve.ai
Your organization rolled out involve.ai -- now what? While every team has unique data-driven strategies, starting each day with this...
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Gaurav Bhattacharya
- Jul 27, 2022
- 2 min
Be a Risk-Taker, Imposter Syndrome-Fighter, and a Never-No Sayer: Growth Stories Podcast
Margo Martin, Group VP of Customer Success at Deltek, joins us this episode. Gaurav + Margo talk about CS, taking risks, and career growth.
120 views0 comments
Gaurav Bhattacharya
- Jul 26, 2022
- 2 min
How C-Level Executives Use Customer Intelligence & Machine Learning with Human Creativity
Christina Augustine, Bloomreach COO, is eager to walk us through her learnings of combining technology with BI, ML, and human creativity.
400 views0 comments
Gaurav Bhattacharya
- Jul 20, 2022
- 1 min
Leadership Lessons from Garages to Greens - Growth Stories Podcast
You'll be hooked by Nick’s first story - learn about becoming a better leader, handling difficult situations, and the future of CS.
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Gaurav Bhattacharya
- Jul 19, 2022
- 3 min
(webinar recap) Strategies to Combat the Economic Downturn
The recession is on everyone's minds, so we're so excited to shed light on forward-thinking strategies to combat what may lie ahead!
103 views0 comments
Gaurav Bhattacharya
- Jul 14, 2022
- 2 min
Top Three Growth Stories Episodes
We've released 15 Growth Stories episodes already! You won't believe who we have lined up - we can't wait to share more!
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Gaurav Bhattacharya
- Jul 11, 2022
- 2 min
Adapting to the Changing Market: CS/CX Strategies to Consider
On the precipice of a looming economic transition, we're staring at the likelihood of another recession. How do we prepare for what’s next?
234 views0 comments
Gaurav Bhattacharya
- Jul 6, 2022
- 1 min
Cultivating Community, Culture, and Customer Success: Growth Stories Podcast
Jeff Yeger, VP of Customer Success at PeerSpot joins this episode of the Growth Stories Podcast.
74 views0 comments
Gaurav Bhattacharya
- Jul 5, 2022
- 2 min
(webinar recap) Get Ahead of Changing Markets: Gut Instinct vs. AI
How do we define market changes that impact our customers? There are many factors, but in the ever-changing market of today, we must...
421 views0 comments
Gaurav Bhattacharya
- Jun 29, 2022
- 2 min
Navigating Through Hyper-Growth and Finding Career Cheerleaders - Growth Stories Podcast
COO Christy Augustine and CEO Gaurav Bhattacharya talk about career growth and scaling companies in our ever-changing world.
80 views0 comments
Gaurav Bhattacharya
- Jun 23, 2022
- 1 min
CI Round Table: Strengthen Your Business For An Economic Downturn
Join Mary Poppen and Shashi Bellamkonda as they discuss two important questions on everyone's mind with the looming recession.
35 views0 comments
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